Support

We're happy to help.

Email support@pantrytime.app. We usually reply within two business days.

It helps to include your device (for example iPhone 16 Pro), its iOS, iPadOS, macOS or watchOS version, the Pantry Time version (Settings > About), what you did, and what you expected to happen. A screenshot is always welcome.

Common questions

My shopping list isn't syncing with Reminders

Check that Pantry Time has access: Settings > Privacy & Security > Reminders > Pantry Time.
In Pantry Time, open Settings > Shopping List and check which Reminders list is chosen.
Changes sync when the app is open; open Pantry Time after checking items off.

My pantry isn't the same on my other devices

Sign in to the same Apple Account on each device, and make sure iCloud is turned on for Pantry Time in that account's iCloud settings.
Make sure iCloud has free storage space.
Give it a minute over Wi-Fi; sync runs in the background.

Sharing with my household

On iPhone and iPad, open Settings > Household in Pantry Time and choose Manage Shared Pantry, then invite people with Messages or Mail (on a Mac, choose Pantry Time > Settings > Household). They accept the invitation on their own device. You can stop sharing, or anyone can leave, at any time.

A recipe didn't import well

Some sites hide their recipes behind a check for robots; Pantry Time then opens the page so you can get past it. You can also paste the recipe's text, import a PDF or photo, or fix anything on the recipe card afterwards. If a site never works, email us its address.

Logging meals to Apple Health

Logging to Health is available on iPhone and on iPads that have the Health app, not on Mac. Turn on “Log Meals to Apple Health” in Pantry Time's Settings > Health. If nothing appears in the Health app, open your device's Settings > Health > Data Access & Devices > Pantry Time and allow the nutrition types. A meal still saves to Logged Meals in Pantry Time if Health isn't allowed.

Company

Pantry Time is made by McGork Productions LLC.